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Description
xWorking Backwards provides an insider's account of Amazon's approach to culture, leadership, and best practices, from two veteran Amazon executives. In 2018, Amazon became the world's second trillion-dollar company, after Apple: a remarkable success story for a company that started out of a garage in 1994. How did they achieve this? And how can others learn from and replicate this extraordinary success? Colin started at Amazon in 1998; Bill joined in 1999. Their tenure at Amazon spanned a period of unprecedented innovation that brought to life products and services, including Kindle, Amazon Prime, Amazon Echo, Alexa, and Amazon Web Services. Through the story of these innovations, they uncover and codify the principles and practices that have driven the success of one of the world's most recognizable companies, starting with the famous Fourteen Leadership Principles, the rigorous hiring process, and Amazon's founding characteristics: customer obsession, long-term thinking, a passion for innovation, and operational excellence. With their extensive experience, they offer unprecedented access to the Amazon Method, refined, clarified, and proven to be repeatable, scalable, and adaptable. Working Backwards demonstrates how success is not achieved by the genius of a single leader, but rather by adhering to a set of well-defined, meticulously executed principles and practices, and applying them across your company.
Shipping & Return
xReturns Policy
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 4 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (2 to 4 business days).
If you need to return an item, simply send Email or contact us via WhatsApp number. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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