skilled communicators

Charles Duhigg

From the author of the international bestseller "The Power of Habit"

"This is not just an engaging book about how to understand others better, but also a revealing look at how others can understand you." - Adam Grant

"If you want to improve your communication skills in business and life, this book is the place to start." - Arthur C. Brooks, Professor at Harvard Business School, and New York Times bestselling author
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Who are super communicators? They are the people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without offending. They know how to put others at ease and share their thoughts. They are excellent facilitators and decision-makers. How do they do it?

In this groundbreaking new book, Charles Duhigg unlocks the secrets of supercommunicators to reveal the art—and science—of successful communication. He analyzes different types of everyday conversations and identifies why some flow smoothly while others quickly fall apart. He reveals the conversational questions and tricks that bring people together. He shows how even the most difficult encounters can be transformed. In the process, he shows how a CIA agent gained the trust of a reluctant spy, how a jury member persuaded his fellow jurors to see a clear-and-shut case differently, and what a doctor found he needed to do to engage with a vaccine skeptic.

Above all, it reveals the techniques we can all master to successfully communicate with others, no matter how complex the circumstances. Packed with engaging case studies and grounded in cutting-edge research, this book will change the way you think about what you say and how you say it.

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“Charles Duhigg conducts extensive research—and some fascinating stories—and uncovers practical methods that show anyone can become a more effective listener, speaker, and even social media commentator.” —David Epstein, bestselling author of *Range* and *The Math Gene*.