Customer Service 00971-581607579
Free shipping on all orders of AED 250 or more
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Free standard shipping on orders over 250 AED
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
A Sunday Times bestseller
Have you ever wondered what your dog is really thinking?
Our dogs are precious to us, and as owners, we do our best to ensure they feel happy and loved, while keeping them calm when needed. But wouldn't it be so much easier if we spoke the same language and could ask them what they're thinking and feeling?
In his latest book, world-renowned dog trainer Graeme Hall reveals the secrets to understanding what your dog is trying to say and how they see the world. Drawing on 15 years of experience training over 5,000 dogs and backed by scientific evidence, Graeme answers all the tough questions you've always had, such as "How do I tell my dog he's been naughty?" and "How long does a dog remember?" Graeme shares personal stories and practical advice, explaining how to interpret your dog's body language and use this knowledge to build a stronger, more rewarding relationship, as well as how to avoid common pitfalls. Whether you're a seasoned dog owner or a new puppy parent, this book will change the way you view your favorite four-legged friend.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 4 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (2 to 4 business days).
If you need to return an item, simply send Email or contact us via WhatsApp number. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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