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Why doesn't my horse smile?
Learn how to serve your customers
Author Name: Vivek Mehrotra
This book is a great help for organizations that need to develop and provide their employees, assistants and partners with the right approach to customer service. It provides us with the keys to providing high-level customer service. It also contains suitable examples and conveys to us the idea that excellent customer support is not a temporary necessity, but rather a way of life. What an exciting book. It is wonderful and a must-read for all those working in customer service.
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