Customer Service 00971-581607579
Free shipping on all orders of AED 250 or more
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Free standard shipping on orders over 250 AED
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Everyone who has been honored by Allah to perform Hajj or Umrah during the last decades has returned having seen and witnessed types of behavior and conduct among some pilgrims and Umrah performers that are not befitting of a Muslim who believes that honoring the rituals is part of the piety of the heart, and that it helps in renewing the covenant with Allah Almighty, and that it purifies the soul from its impurities and harms, and stirs its hidden Islamic emotions towards greater awareness of Allah Almighty’s greatness and a sense of humility before Him. However, it has been noted, unfortunately, that there is great ignorance of the rulings and etiquette of Hajj among many groups of Muslims, which has led to great harm among pilgrims and has presented an image that is not befitting of this great nation. Therefore, the author has striven hard through this atlas to familiarize this generation with the nature of the names in Makkah Al-Mukarramah and the holy sites from the legal, historical, linguistic and geographical perspectives, while linking them to the text, map and image in the jurisprudential section so that the pilgrim or Umrah performer can perform this great ritual with an authentic cultural background.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 4 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (2 to 4 business days).
If you need to return an item, simply send Email or contact us via WhatsApp number. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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