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Free standard shipping on orders over 250 AED
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Featuring seminal texts in the field of change management that have made it one of the world's best-selling books, this book provides a comprehensive and accessible overview for both students and practitioners. Without relying on assumed knowledge, the book thoroughly covers theories and models of change management, linking them to practical approaches and methods that organizations of all types and sizes can use to adapt to challenging market conditions and successfully change their strategies, organizations, orientations, leadership behaviors, and team and manager expectations. This fully revised and updated fifth edition includes new chapters on digital transformation and business transformation to sustainability, and new material on resilience, well-being, and effective leadership, along with new examples from organizations including Google, Burberry, and Volvo. Supported by "Things to Think About" and "Stop and Think" sections to foster critical thinking and understanding, as well as checklists, tips, and helpful summaries, reading this book remains indispensable for anyone currently part of or leading a change initiative. New and updated electronic resources include a set of international case study questions for lecturers and lecture slides with reflective questions.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 4 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (2 to 4 business days).
If you need to return an item, simply send Email or contact us via WhatsApp number. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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