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Description
xWHAT MORE CAN I SAY
Author: Dianna Booher
Whether you’re selling a product or an idea, how you communicate is your most valuable tool for success. Communication expert Dianna Booher believes that the biggest challenge today in the sales world is conveying complex ideas clearly and politely. She offers a nine-point set of laws for success in persuasion, building solid relationships, and increasing credibility. "What More Can I Say?" identifies common reasons why you might fail to achieve your communication goals and outlines how to correct course! Booher also provides explanations and analyses of messages that have succeeded in changing people's way of thinking and behaving. You will learn how each law applies to your communication goals, such as how to prompt others to accept change, inspire others to take action, encourage a family member to break a bad habit, motivate your team to improve performance, or successfully sell a product or service.
Shipping & Return
xReturns Policy
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 4 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (2 to 4 business days).
If you need to return an item, simply send Email or contact us via WhatsApp number. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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