Customer Service 00971-581607579
Free shipping on all orders of AED 250 or more
Description
xUnderstand me before you tell me what to do.
A child doesn't need someone to give them orders, but rather someone to embrace their feelings and understand their unspoken language. Understanding their inner world is the first step towards building a healthy and secure relationship with them, a relationship founded on trust, respect, and unconditional love.
Let's give our children what they truly need: a listening ear, an understanding heart, and a hand that reaches out to accompany them, not just guide them. When a child feels heard and understood, they are ready to listen, to learn, and to grow in an environment that makes them feel loved, no matter who they are or what they do.
Let us always remember: Education is not just guidance, but a deep human connection that begins from within.
Shipping & Return
xReturns Policy
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 4 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (2 to 4 business days).
If you need to return an item, simply send Email or contact us via WhatsApp number. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
- Choosing a selection results in a full page refresh.