Customer Service 00971-581607579
Free shipping on all orders of AED 250 or more
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Free standard shipping on orders over 250 AED
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
It is not easy to describe the intensity of my admiration and amazement when I first set foot in Tokyo Airport and saw the Japanese flight attendants and staff, their beauty, cleanliness, order and smiles. These were unforgettable moments. At that moment, my eyes sparkled and my tongue could only utter one word: "Wow."
An absolutely wonderful airport, with smiles that never leave their faces, the utmost kindness, order, lightness, and grace of the flight attendants and staff. Writing a series of articles about my love for Japan's airport isn't enough. It's as if I've truly landed on another planet, a planet from the world of imagination. A state of amazement has taken hold of me, and the strangest thing is that, a year into my life in Japan, I'm still writing the details of that day with the same amazement.
I waited at Tokyo airport for a few hours until my last flight to Hokkaido, where the Japanese tea was served to us, and I had never tasted it before. A Japanese lady was sitting next to me and she was admiring my son the whole way. To them, he was a child from a parallel universe, unlike their own children, and that's why he was interesting. But my son was also a troublemaker. He wanted to play with his green tea cup, but there were still a few drops of tea in it, so my son spilled the rest on the lady. I was extremely embarrassed, but the lady insisted on petting him, smiling at him and playing with him too. That plane was the nicest plane I have ever been on. How I wished that lady had stayed next to my son until I got home!
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 4 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (2 to 4 business days).
If you need to return an item, simply send Email or contact us via WhatsApp number. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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